Shipping Policy

When placing an order, we require that your billing and shipping address match. This is to ensure security and safety. We reserve the right to cancel any order that does not meet our criteria. 

 For international orders, customers may be subject to pay import taxes, customs duties, and/or fees imposed by the destination country. All packages are shipped via USPS, UPS or DHL

Shipping/Processing for Ready to Ship Wigs and Uncustomized Wigs Please allow 1- 2 business days for order processing. Once processing is complete, please allow 2-3 business days for shipment within the U.S.

Shipping for Custom Pre-Order Wigs Pre-orders are advance payments made for wigs that are not yet available.  Shipping time is 2-3 weeks. Tracking When your order ships you will receive an email with your tracking information. A signature is required for all package deliveries.

**Please note once your order is handed over to our shipping carrier, we are no longer responsible. For information regarding your shipment, please contact the shipping carrier.